Book a Librarian

Need help with your device? Let us lend a hand!

Simply schedule an appointment with one of our library staff to help troubleshoot your smartphone, tablet, or laptop.

The Berwyn Public Library provides limited assistance with your mobile device free of charge to you as a public service.

By requesting help or assistance from staff in operating or troubleshooting your smart phone, tablet or laptop, you agree to the following terms and conditions:

You are the rightful owner of the mobile device.
You acknowledge and accept that the service could involve risks to the device, any data stored on the device and personal information stored on the Internet.
You understand that it is your responsibility to back up all software, data and files on the mobile device.
The library and its staff are neither responsible nor liable for any damage to the device and/or loss, damage, alteration or corruption of any software, data, operating system or files that may result from this service.
Given the complex and ever-changing nature of computer and information technology, and the general non-specific and non-professional nature of the service, there may be omissions, inaccuracies or inconsistences in information provided to you by library staff.
The library makes no warranty or guarantee of any kind regarding the technology assistance provided.

Please call the Reference Department at 708-795-8000, ext. 3087 to make an appointment.